Your privacy, considered.
How Moon Sherpa Labs collects, uses, and protects information shared with us.
Questions about this page? Get in touch or email austin@moonsherpa.com.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and company name when you fill out our contact form or reach out to us.
- Project Information: Details about your business needs, technical requirements, and project scope that you share during consultations.
- Communication Data: Records of our correspondence when you contact us via email or other channels.
We do not collect sensitive personal information, and we do not sell your data to third parties.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about projects, services, and updates
- Improve our website and services
- Comply with legal obligations
We process your information only when we have a legitimate business reason to do so.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (e.g., email providers, hosting services), who are bound by confidentiality obligations.
- Legal Requirements: When required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at austin@moonsherpa.com.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your experience and analyze site traffic. You can control cookies through your browser settings. We use privacy-respecting analytics that do not track you across websites.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Moon Sherpa Labs Austin, Texas austin@moonsherpa.com